61908-Dalia

Summary/Objective:
Dalia Nabil Abdelmoneem is a Communication Engineer with expertise in maintaining cell phone, internet, and radio communications systems. Proficient in telecommunications, internet technology, computer systems, networking, broadband technology, and radio communications, Dalia seeks to leverage her skills and experience to contribute effectively to organizational objectives.

Work Experience:

Customer Care Advisor at Echo Outsource for Vodafone 888 account, xceed outsource for almoktabar and Btech account, NAOS outsource for mobinil account, Works outsource for money fellows account, and BokDoc company as a medical advisor.
Technical Support at Xceed outsource for we account and Etisal international for etisaat account.
Experienced in MATLAB, PIC microcontroller programming, optical fiber training, and CISCO-CCNA security track.
Educational Background:

Bachelor's degree in Communication Engineering from Thebes Academy, with a grade of very good with an honor degree.
Master's studies in Communication Engineering from Ain Shams University.
Additional courses in administrative advisory and machine translation coordination.
Skills:

Proficiency in MS Office, MATLAB, PIC microcontroller programming, and CISCO-CCNA security track.
Certified ICDL (IBM Inform) and completion of TOT advanced course.
Achievements/Awards:

Graduated with a very good grade and an honor degree in Communication Engineering.
Publications/Presentations:
No publications or presentations mentioned.

Professional Memberships/Affiliations:
No professional memberships or affiliations provided.

Career Progression:
Demonstrates a progression from customer service and technical support roles to more specialized areas in communication engineering, showcasing adaptability and growth in skill sets.

Consistency and Accuracy:
The CV reflects consistent employment history and highlights relevant skills and experiences related to communication engineering and customer service.

Strengths:
Dalia Nabil Abdelmoneem exhibits proficiency in various technical areas related to communication engineering, including MATLAB, PIC microcontroller programming, and CISCO-CCNA security track. Additionally, she demonstrates strong customer service skills gained from her experience as a customer care advisor.

Areas for Improvement:
Could provide more detailed information about specific projects or achievements in each role to better showcase contributions and experiences. Seeking opportunities to deepen knowledge in emerging technologies and advance within the field of communication engineering.

Soft Skills:
Possesses soft skills such as effective communication, teamwork, problem-solving, and adaptability, essential for success in dynamic work environments.

Professional Summary:
Dalia Nabil Abdelmoneem is a skilled Communication Engineer with a solid background in maintaining various communication systems. With expertise in telecommunications, internet technology, and customer service, Dalia has demonstrated proficiency in both technical and interpersonal skills. Her academic achievements and hands-on experience in technical support and customer care roles reflect her commitment to excellence and continuous learning. Dalia's combination of technical expertise and soft skills makes her a valuable asset in the field of communication engineering.