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Thank you for choosing GoCV, a platform provided by Eplango LTD. This Refund Policy outlines the terms and conditions under which refunds will be provided for our services. Please read this policy carefully before using GoCV.
Refunds are not applicable for the Smart Candidate Filtering service as it involves the provision of a digital service that is immediately accessible upon purchase. We encourage users to carefully review their candidate selections before completing a purchase.
Refunds for GoCview and GoTest services are subject to the terms and conditions outlined in the respective platforms. Please refer to the refund policies of GoCview and GoTest for more information.
Refunds for subscription services may be considered under certain circumstances. Please review the terms below for more information.
Refunds for monthly subscriptions will only be considered if a written request is received within 7 days of the initial subscription purchase. No refunds will be provided after the 7-day period.
Refunds for annual subscriptions will only be considered if a written request is received within 14 days of the initial subscription purchase. No refunds will be provided after the 14-day period.
To request a refund, please send an email to [refund@eplangocv.com] with the subject line "Refund Request." Include your full name, contact information, date of purchase, and a detailed explanation of the reason for the refund request.
Refunds, if approved, will be processed within 14 business days of receiving the refund request. The refund will be issued using the same payment method used for the original purchase.
If you have any questions about our Refund Policy, please contact us at [support@eplangocv.com].
GoCV reserves the right to update or modify this Refund Policy at any time without prior notice. It is your responsibility to review the Refund Policy periodically. Continued use of GoCV after any changes indicates your acceptance of the modified Refund Policy.