00278-Nesma

Summary/Objective:
Nesma Talaat is a Senior Social Media Moderator with 3-5 years of experience in customer relationship management and support. She seeks to join a reputable company to further enhance her skills and contribute to its success.

Work Experience:
Nesma has worked in various roles including Senior Social Media Moderator at Kotobna, Operation Manager at Direxiona, Sales Representative at Vodafone, and Call Centre Agent at Orange. Her responsibilities ranged from managing social media platforms to handling customer inquiries and managing operations.

Educational Background:
Nesma holds a degree from the Faculty of Law at Ain Shams University and completed her secondary education at Manara Language School.

Skills:
Nesma's skills include communication, customer relationship management, administration, language proficiency, and fast learning ability.

Achievements/Awards:
No specific achievements or awards mentioned.

Publications/Presentations:
Nesma has completed personal projects in content marketing and email marketing.

Professional Memberships/Affiliations:
No professional memberships or affiliations mentioned.

Career Progression:
Nesma's career progression shows her transition from roles in telecommunications (Vodafone, Orange) to social media moderation (Kotobna) and operations management (Direxiona).

Consistency and Accuracy:
The CV appears consistent and accurate in presenting Nesma's work experience, education, and skills. However, more specific achievements and quantifiable results could enhance its effectiveness.

Strengths:
Nesma demonstrates strengths in communication, customer relationship management, and fast learning ability. Her diverse experience in various roles highlights her adaptability and versatility.

Areas for Improvement:
Nesma could improve her CV by providing more specific details about her achievements and contributions in each role. Quantifiable results and measurable impact could strengthen her profile.

Soft Skills:
Nesma exhibits soft skills such as communication, fast learning, and organization, which are valuable in roles requiring customer interaction and operational management.

Professional Summary:
Nesma Talaat is a seasoned professional with a background in customer relationship management, operations management, and social media moderation. With a degree in law and experience in various industries, Nesma brings a diverse skill set and a proven ability to adapt to different roles and environments. Her strong communication skills, customer-centric approach, and fast learning ability have contributed to her success in managing customer inquiries, handling social media platforms, and optimizing operational processes. Nesma is committed to continuous learning and growth, as evidenced by her completion of personal projects in content marketing and email marketing. She is now seeking new opportunities to leverage her skills and experience in a dynamic and challenging environment.