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27342-Mohamed

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Professional Summary in Details:
Mohamed Moataz is an emerging professional with a unique blend of skills in sales, customer service, and digital marketing, augmented by his academic pursuit in the Hebrew language. His work experience ranges from telecommunications to e-commerce and hospitality, illustrating adaptability and a customer-centric approach. Moataz's proficiency in multiple languages, including fluent English and very good Hebrew, complements his role in global customer service and sales environments. While his CV shows a promising start to a versatile career, clearly defining his professional objectives and enriching his profile with specific achievements and affiliations could further enhance his marketability. Moataz demonstrates potential as a fast learner with the ability to navigate complex customer interactions and digital marketing challenges, poised for growth in roles that leverage his diverse skill set and linguistic capabilities.

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Summary/Objective:
Mohamed Moataz's CV does not explicitly state a career objective or summary. However, the varied experiences in sales, customer service, and digital marketing suggest he is building a diverse skill set in these areas. An explicit career objective at the beginning could better guide the reader on Moataz's professional aspirations.

Work Experience:

Sutherland (Dec 2022 - Current): Sales Representative for Hilton US reservations, indicating a role in customer interaction and sales within the hospitality sector.
Into Marketing Services (Sep 2021 - Sep 2022): Digital Marketing Internship, suggesting an interest in and development of digital marketing skills.
Jumia (Feb 2021 - Apr 2022): Customer Service Agent, showcasing experience in e-commerce customer support.
Vodafone (2020/2024?): Telesales Agent, indicating experience in telecommunications sales.
Educational Background:

Currently enrolled at Ain Shams University, Faculty of Arts, Hebrew Department (expected completion in 2024), indicating a specialization in Hebrew.
Skills:

Lists a range of skills including product sales, digital marketing, Photoshop, social media marketing, Salesforce, problem-solving, and customer complaint handling.
Also notes being a fast learner and able to work under pressure.
Language skills in Arabic (mother tongue), English (fluent), and Hebrew (very good).
Achievements/Awards:

No specific achievements or awards are listed. Highlighting any accomplishments, especially those quantifiable, could strengthen this section.
Publications/Presentations:

The CV does not mention any publications or presentations. Including such achievements could add value, especially if relevant to his field of study or work.
Professional Memberships/Affiliations:

No professional memberships or affiliations are listed. Engaging with relevant organizations could provide networking opportunities and professional development.
Career Progression:

Moataz’s CV shows a progression from customer service and telesales to a sales representative role and a digital marketing internship. This demonstrates a broadening of his skill set and interests, particularly in the area of digital marketing.
Consistency and Accuracy:

The CV is generally consistent in its formatting and presentation. However, there is a potential typo with the Vodafone role's dates (2020/2024?), which might confuse readers.
Strengths:

Demonstrates strong linguistic capabilities and a willingness to learn new skills.
Varied experience in customer-facing roles, indicating strong communication skills.
Exposure to digital marketing and sales, suggesting adaptability and a diverse skill set.
Areas for Improvement:

Adding a clear career objective or summary to define professional goals and aspirations.
Clarifying the Vodafone role's dates for accuracy.
Including achievements, publications, and professional affiliations to enrich the CV.
Soft Skills:

Demonstrates problem-solving, the ability to work under pressure, and a fast-learning capacity. These are valuable across various professional settings.
Professional Summary in Details:
Mohamed Moataz is an emerging professional with a unique blend of skills in sales, customer service, and digital marketing, augmented by his academic pursuit in the Hebrew language. His work experience ranges from telecommunications to e-commerce and hospitality, illustrating adaptability and a customer-centric approach. Moataz's proficiency in multiple languages, including fluent English and very good Hebrew, complements his role in global customer service and sales environments. While his CV shows a promising start to a versatile career, clearly defining his professional objectives and enriching his profile with specific achievements and affiliations could further enhance his marketability. Moataz demonstrates potential as a fast learner with the ability to navigate complex customer interactions and digital marketing challenges, poised for growth in roles that leverage his diverse skill set and linguistic capabilities.

 


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